108_bowls%20(2)_edited.jpg

FAQ

Where do you send shipments to?

I ship all over the world.

To see what it will cost to ship your order, simply add items to your cart and select your country at checkout. The price is calculated according to the size, weight and destination of the consignment.

I can ship your order to anywhere in the world. In rare cases, some countries are restricted, complicated or very expensive to ship to. If that would be a case with your order, I will contact you directly via email connected to your order and we will discuss the options and I will do my best to find the shipping solution which will be safe and reliable.

When will I receive my order?

There are two options to choose from during your check out:  Priority (DHL) shipping and Economy shipping

 

The DHL priority is reliable, safe and fast. It can get more pricey with some countries and heavier parcels. 1-2 days days delivery around Europe, 2-4 days to US or Canada, 5-10 days to the rest of the world. 

 

Economy is handled via Czech post. It is pretty safe, insured for the lost. The time of delivery varies a lot and it is hard to predict. Usually 1-2 weeks around EU and 2-8 weeks overseas, sometimes they surprises and it is quicker but it can get even longer, especially during holidays or pandemic situation.

Where do you ship from?

My studio located in the middle of Europe in Czech Republic.

Can I make an order as a gift?

Yes, you can. If you want to send something to someone as a gift then you can use their address as the delivery address for your order. You might want to write the lucky person a note, I will print it and add it to the package. 

Have more questions? Contact me directly:

Thank you for reaching out!

B31A7273.jpg